Return

Return Policy

You have 14 days to return an item from the date received. Please refer to the chart below, whether the goods still can be returned, and which party is responsible for the shipping fees.

Reason / TermsProduct Conditions
Sealed
Unsealed
Defected

Returnable

Non-Returnable

Wrong Delivery

Returnable

Non-Returnable

Damaged Goods

Returnable

Non-Returnable

Other Reason

Returnable

Non-Returnable
Unconditional ReturnReturnableNon-Returnable
ExchangeReturnableNon-Returnable

Non-returnable Items

Following are non-refundable merchandise

  • Items received more than 14 days.
  • A used or unsealed product, except certain stated conditions
  • Product not sold by Kyosei E-Store.
  • Product damaged by buyer.
  • Free gift and samples.
  • Due to health and hygiene reason, we are unable to exchange or refund for all the shapewear products.

Refund

If refund is needed during return process, we’ll debit into your Bank Account by providing your bank details (Username, Bank, Bank holder name, bank account number, credit out amount) email to e.kyosei@gmail.com

Shipping Receipt

Please keeps return shipping receipt properly.

Return Request

Contact with our customer service or (Whatsapp) to for return request

In the event of dispute, the decision of Kyosei E-Store shall be final and conclusive.

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